To make a long story short, do not ever shop at Letstalk.
I ordered two Motorola E815 cell phones from Letstalk on July 06, 2006 along with a Verizon family plan for my wife and I. The two handsets arrived on July 11. The two holsters I had ordered for the phones were too big although Letstalk advertised them as accessories for the E815.
After a week the battery of one of the phones started to show signs of a defect. Although it had been charged all night, it would only hold the charge for 10 hours without any calls made or received. A call to the Letstalk customer service number yielded an RMA number that was needed to send the phone back to Letstalk for exchange.